This translation is provided for information only; in case of any discrepancy, the Turkish version prevails.
This privacy notice has been prepared in accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 (Kişisel Verilerin Korunması Kanunu, “KVKK”) and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform, in order to inform persons who visit the resivoltrezistans.com website or contact us through the forms on the site, by telephone, e-mail or WhatsApp.
1. Data Controller
Your personal data is processed by our company, in its capacity as data controller, whose details are set out below:
- Trade name: RESİVOLT REZİSTANS ELEKTRİK SANAYİ TİCARET LİMİTED ŞİRKETİ
- Address: İkitelli OSB Mah. Triko Dokumacılar M6 Blok Sk. Triko Dokumacılar M6 Blok No:110 Başakşehir/İstanbul, Türkiye
- Tax office / Tax ID no.: İkitelli / 7331436737
- E-mail: info@resivoltrezistans.com
- Telephone: +90 554 203 42 03
2. Personal Data Processed
The data processed depends on the channel you use and the fields you complete in the form. You may leave optional fields blank.
- Identity: name and surname (contact form), name of the contact person (quotation form).
- Contact: e-mail address, telephone number, name of the company you work for, city.
- Customer transaction: technical information such as the product requested, quantity, required date, request type, dimensions, power, voltage, operating temperature, medium, connection type and special conditions; subject, message and notes; the technical drawings, photographs and other files you upload and the information they contain; the language in which you submit the form.
- Marketing: if you tick the relevant box on the quotation form, your consent to receive commercial electronic messages.
- Transaction security: server and security records such as IP address, browser and device information and time of request, and verification data used to distinguish automated submissions.
We do not request special categories of personal data (health, religion, ethnic origin, etc.). Please do not include such data in the message field or in the files you upload.
3. Purposes of Processing
- Assessing your quotation requests technically and commercially and informing you of prices and lead times;
- Answering your questions, suggestions and messages and contacting you;
- Sending an automatic reply confirming receipt of your request;
- If a quotation is accepted, carrying out the contract, order, production, delivery and after-sales processes;
- If you give your consent, sending commercial electronic messages about our products and campaigns;
- Ensuring the security of the website and forms and preventing automated (bot) submissions and misuse;
- Fulfilling legal obligations, responding to requests from competent authorities and protecting our rights in the event of a dispute.
4. Method of Collection and Legal Grounds
Your personal data is collected electronically from you through the quotation and contact forms on our website and through e-mail, telephone and WhatsApp correspondence, and by automated means while the website operates. The data is processed on the following legal grounds:
- KVKK Article 5(2)(c) — processing is directly related to the conclusion or performance of a contract: assessing the quotation request, issuing a quotation and, if it is accepted, performing the contract.
- KVKK Article 5(2)(f) — legitimate interest: answering contact messages, sending automatic replies, ensuring the security of the website and forms and keeping server and security records (provided that your fundamental rights and freedoms are not harmed).
- KVKK Article 5(2)(ç) — compliance with a legal obligation: retention and reporting obligations under commercial and tax legislation if a business relationship is established.
- KVKK Article 5(2)(e) — establishment, exercise or protection of a right: use of correspondence and records as evidence in the event of a dispute.
- KVKK Article 5(1) — explicit consent: only for sending commercial electronic messages; given by ticking the optional box on the quotation form. Consent to commercial electronic messages is also obtained under Law No. 6563 on the Regulation of Electronic Commerce. Not giving this consent does not affect the assessment of your quotation request; you may withdraw it at any time by writing to info@resivoltrezistans.com or by using the opt-out method in the messages sent to you.
The mandatory checkbox on the forms is for you to confirm that you have read this privacy notice; processing other than commercial electronic messages does not rely on explicit consent.
5. Transfer of Personal Data
Your personal data is not sold and is not shared with third parties for advertising purposes. Limited to the purposes above and in accordance with KVKK Articles 8 and 9, it may be transferred to the following recipients:
- Resend (e-mail delivery service, USA): the content of your form and any files you attach are transmitted through this service in order to reach our corporate mailbox and to send you an automatic reply.
- Google (Google Workspace corporate e-mail service): messages received through the forms and sent to us directly by e-mail are stored, together with their attachments, in our corporate mailboxes.
- Cloudflare (hosting, content delivery network and security service): our website runs on Cloudflare’s infrastructure; form submissions are processed on Cloudflare servers and passed on to the e-mail service. In the process, the IP address and request details are recorded for a limited period for security and troubleshooting purposes; the Cloudflare Turnstile service is used to verify that a form submission is not made by an automated program.
- Meta / WhatsApp: if you choose to write to us using the WhatsApp link on the site, your messages are transmitted via WhatsApp’s infrastructure.
- Competent public authorities and judicial bodies: where they are legally authorised and the legislation so requires, limited to their request.
- Advisers and business partners: our legal and financial advisers and, if a quotation is accepted, courier and logistics companies to the extent necessary to perform the contract.
6. Transfer Abroad
As some of the servers of the Resend, Google and Cloudflare services are located outside Türkiye (primarily in the USA and European Union countries), your personal data processed through these services is transferred abroad. The transfer is carried out within the framework of KVKK Article 9 and the Regulation on the Procedures and Principles for the Transfer of Personal Data Abroad. Unless the Personal Data Protection Board has issued an adequacy decision for the country of transfer, the transfer is based on the standard contract announced by the Board, which is one of the appropriate safeguards listed in KVKK Article 9; the standard contract is notified to the Personal Data Protection Authority within five business days of its signature.
7. Retention Period
Your personal data is retained for as long as required by the purpose of processing and provided for in the relevant legislation:
- Quotation and contact correspondence: for the limitation periods under the Turkish Code of Obligations and the Turkish Commercial Code relating to the conclusion of the request and any subsequent claims.
- Where a business relationship is established, contract, order and invoice records: for the retention periods set for commercial books and documents in Article 82 of the Turkish Commercial Code and in the Tax Procedure Law.
- Consent to commercial electronic messages: until it is withdrawn and, after withdrawal, for the evidential period provided for in the relevant legislation.
- Server and security records: for the limited period set by the service provider for security purposes.
Form submissions are not stored in a database on the website’s server; they are forwarded as e-mails to our corporate mailbox. Personal data whose retention period has expired or whose grounds for processing no longer exist is erased, destroyed or anonymised in accordance with the Regulation on the Erasure, Destruction or Anonymisation of Personal Data.
8. Data Security
In accordance with KVKK Article 12, we take technical and organisational measures to ensure an appropriate level of security in order to prevent the unlawful processing of and access to your personal data and to ensure its safekeeping. Communication between our website and your browser takes place over an encrypted connection (HTTPS); the type, number and size of files that can be uploaded to the forms are restricted.
9. Rights of the Data Subject
Under KVKK Article 11, by applying to the data controller you have the right to:
- learn whether your personal data is processed;
- request information if your personal data has been processed;
- learn the purpose of processing and whether the data is used in line with that purpose;
- know the third parties in Türkiye or abroad to whom your personal data is transferred;
- request rectification if your personal data has been processed incompletely or inaccurately;
- request the erasure or destruction of your personal data under the conditions set out in KVKK Article 7;
- request that the rectification, erasure or destruction be notified to the third parties to whom your personal data has been transferred;
- object to an outcome against you arising from the analysis of your data exclusively by automated systems;
- claim compensation if you suffer damage due to the unlawful processing of your personal data.
10. How to Apply
In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit requests concerning your rights by one of the following methods:
- by a petition bearing your wet signature, delivered in person or through a notary public, to: RESİVOLT REZİSTANS ELEKTRİK SANAYİ TİCARET LİMİTED ŞİRKETİ, İkitelli OSB Mah. Triko Dokumacılar M6 Blok Sk. Triko Dokumacılar M6 Blok No:110 Başakşehir/İstanbul, Türkiye;
- signed with a secure electronic signature or mobile signature, or from an e-mail address you have previously provided to us and which is registered in our systems, to info@resivoltrezistans.com, with “KVKK Information Request” in the subject line.
Your application must include your name and surname and, for written applications, your signature; the Turkish identity number for citizens of the Republic of Türkiye, or nationality and passport number or identity number, if any, for foreign nationals; your residential or business address for notification; your e-mail address for notification, if any; your telephone number; and the subject of your request. Any relevant information and documents should be attached.
Your application will be concluded free of charge as soon as possible according to its nature and within thirty days at the latest. If the process requires an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board. If your application is rejected, you find the response insufficient or no response is given in time, you may lodge a complaint with the Personal Data Protection Board under KVKK Article 14 within thirty days of learning of the response and in any case within sixty days of the date of application.
11. Updates
This privacy notice is updated if there are changes to our data processing activities or to the legislation; the current version is always published on this page. For information about cookies and similar technologies used on our website, please see our Cookie Policy.
Effective and last updated: 2 October 2026